Wewash.com Terms of Use Agreement
December 1, 2007
By placing your items in a We Wash dropbox, you agree to the following terms and conditions:
Minimum Order Size
There is a $10 minimum charge for wash & fold.
Non-payment
Orders that have not been paid for within 30 days of the pickup date will be considered abandoned and all property will be donated to charity.
Unclaimed items
All property once dropped off in a We Wash dropbox will be shipped back to the shipping address specified as the default address in the user's account. If you live in a building that accepts packages at the front desk, your property will be left at the desk. Otherwise, it will be left at your door along with your bag(s), and a delivery notice will be placed under your door.
Items that have been placed in a dropbox and have not been claimed by any customer will be held for 30 days. If items are unclaimed after 30 days, all property will be donated to charity.
Damaged Property
We Wash follows the standards and policies set forth by the Fabricare Industry and the International Fabricare Institute. We exercise utmost care in cleaning and processing garments entrusted to us and use such processes which, in our opinion, are best suited to the nature and conditions of each individual garment. Nevertheless, we cannot assume responsibility for inherent weaknesses or defects in materials which may result in tears or development of small holes in fabric that are not readily apparent prior to processing. We can not guarantee against color loss, color bleeding, and shrinkage; or against damage to weak and tender fabrics. Although, we try as hard as possible track such items, we are not responsible for loose items in pockets or bundles of garments (i.e. jewelry, watches, cash). We request that customers empty pockets prior to leaving items with us as we can not be held responsible for damage to your garments from items left in pockets (Lipstick, Gum, Pens, etc.). We Wash's liability with respect to any damaged items shall not exceed ten (10) times our charge for cleaning that garment regardless of brand or condition.
Personal Property
Any personal property placed in a We Wash dropbox that appears to have value will be removed by We Wash and stored for 30 days. If items are unclaimed after 30 days, all property will be donated to charity.
Turnaround Time
Service days and turnaround time vary by location. We do our best to adhere to our schedules but due to special circumstances, there may be delays in picking up or returning orders. We Wash assumes no responsibility for any damages that may occur due to a delay in service.
Please contact us with any questions regarding this Agreement.
I have read this agreement and agree to all of the provisions contained within.
